Refund & Return Policy

Regular Products

Our regular products are typically eligible for refunds. If you discover any regular product that is damaged or defective, we are here to assist you with the return process. Kindly follow the steps outlined below to request a refund or replacement within 30 days from the date of your purchase.

Refund/Replacement Eligibility Criteria

  • Items must exhibit damage or defects.
  • Requests for refunds or replacements should be initiated within 30 days from the date of delivery.

Refund/Replacement Process

To request a refund or replacement for a damaged or defective regular product, please adhere to the following steps:

  1. Reach out to us here for comprehensive information on the refund or replacement procedure.
  2. Our team will guide you through the necessary steps and, if required, provide you with a Return Merchandise Authorization (RMA) number.
  3. Securely package the item in its original packaging, include your proof of purchase, and dispatch it to the provided return address.
  4. Kindly note that you are responsible for covering the return shipping charges.
  5. For your peace of mind, we strongly recommend utilizing a trackable shipping method for your return.

Refund Processing

Upon receiving your return and assessing the item’s condition, we will swiftly proceed with your request. Please allow a processing time of at least ten (10) days from the receipt of your item. Refunds may take 1-2 billing cycles to reflect on your credit card statement, which may vary based on your credit card company.

Rest assured, we will communicate with you via email once your return has been successfully processed.


Should you have any queries or require additional information regarding our refund policy, please do not hesitate to get in touch with us through the following channels:

This revised policy aims to enhance clarity and provide comprehensive support to our valued customers while ensuring a fair and hassle-free return process. If you have any further questions or require clarification, please feel free to reach out to us. Your satisfaction is our priority, and we are here to assist you.